Outsourcing
Inbound customer care and outbound telemarketing delivered by our experienced teams.
Our Services
Our Services
Contact centre services and system solutions, end to end
With extensive experience in the contact centre industry and system integration, we offer a full range of contact centre services, system solutions, work-from-home call centre services and helpdesk hotline support.
To help our customers better focus on developing their business, we offer comprehensive system support services to ensure your hardware and software systems remain in good operation. Our services also provide 7×24 technical support by phone and email to maximise efficiency and flexibility in response to different business conditions.
Contact Centre Services
Insourcing
Well-trained agents deployed on site to match your short-term or long-term needs.
Facilities Management
Superior contact centre environments and infrastructure in flexible models.
Training & Consulting
Customised programmes that strengthen contact centre performance.
Contact Centre Hosting
Cloud-based proEPRO hosting with all the tools you need, on a monthly plan.
System Solutions
proEPRO Contact Centre Solution
Omnichannel cloud platform for voice, email, chat and video.
IVRS Solution
Interactive voice response with a user-friendly GUI flow designer.
Digital Voice Recorder
Complete voice logging and retrieval for quality assurance.
Finding a high quality business partner?
Tell us your requirements and we’ll come back with a tailored contact centre plan.