Facilities Management

With 700 workstations equipped with the advanced proEPRO system and a full range of communication facilities in Guangdong, EPRO offers a superior contact centre environment and infrastructure in various business models to accommodate our clients’ operational demands and unique requirements.

In addition to saving our clients’ time and investment in establishing their own infrastructure, EPRO’s facilities management services offer incomparable flexibility and advantage in a competitive market, leveraging our operational expertise in managing equipment and applications.

Our facilities management solution includes

• Dedicated and enclosed / shared working areas
• Isolated and dedicated / shared network and system facilities
• Application development, customisation and ongoing enhancements
• Resources planning
• Data, system and physical security control
• 24×7 system monitoring and maintenance
• Daily administrative support
• Manage by client / co-management